COVID-19 Manufacturer Response Register

COVID-19 Manufacturer Response Register

Are you a business looking to buy essential products for your workplace – or are you a manufacturer needing supply chain support? If so, then visit: COVID-19 Manufacturing Response Register

Items available on the Register include, gowns, disinfectant and cleaning supplies, sneeze guards for desks and counter staff, wipes, sprays and thermometers, hand sanitiser stands/stations and bottles with closures.

AMGC, in collaboration with the Department of Industry, Science, Energy and Resources (DISER), has developed the COVID-19 Manufacturing Response Register where Australian businesses can supply or purchase essential equipment.

Any business with an ABN can buy or supply items to help manage workplaces and social areas in a COVIDSafe manner.

Businesses already on the Register find it easy to use and it saves them time. Manufacturers are making invaluable contacts and finding new ways to collaborate within the Australian manufacturing industry.

​Each registrant will be able to update or remove their profile at any point in time. Personal contact details will remain private and only the registrant will have the power to choose who is able to see them.

AMGC and DISER would like to empower all businesses and professionals registered on the site to directly facilitate connections between manufacturers, suppliers and customers via a self-managed platform.

To explore the free service or to register – go to: COVID-19 Manufacturing Response Register.

Please click here for Frequently Asked Questions

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Frequently Asked Questions

About the COVID-19 Manufacturer Response Register

Who is AMGC?

The Advanced Manufacturing Growth Centre (AMGC) is an industry-led, not-for-profit organisation and is run by a team of industry experts. Its goal is to drive innovation, productivity and competitiveness across Australia’s manufacturing industry. For more information on AMGC, please click here.

What is the COVID-19 Manufacturer Response Register?

The COVID-19 Manufacturer Response Register has been developed to help Australian businesses identify collaboration and market opportunities in order to supply protective, medical or critical care equipment in response to the COVID-19 crisis.

The Register is an interactive platform that allows manufacturers, suppliers and customers to generate a profile outlining their capabilities and at the same time offer a demand search feature to source essential goods or service. The connection between the supply and demand of the two entities is facilitated via the platform.

The COVID-19 Manufacturer Response Register is an initiative of AMGC, supported by the Australian Government’s Department of Industry, Science, Energy and Resources.

You can find the Terms and Conditions here.

Why is the Register open to some entities early?

To allow for profiles to be migrated to the new platform, submissions that were received via the original AMGC COVID-19 Manufacturer Response Register will be given advanced access. These organisations will be able to set up their profile and amend any data required before it is visible to other entities on the platform.

Early access to the beta platform will also allow us to garner any feedback on usability and functionality before it is officially launched.

What kind of products will feature on the COVID-19 Manufacturer Response Register?

The COVID-19 crisis has led to a significant increase in demand for protective, medical and critical care equipment. Entities with a need for protective, medical or critical care equipment are encouraged to create a request for products. Examples of specific items organisations may be looking for include (but are not limited to):

  • surgical gowns
  • gloves
  • goggles
  • face shields
  • face masks
  • hand sanitisers
  • clinical waste bags
  • waste bag closure devices (ties)
  • blood and fluid spill kits
  • mask fit test kits
  • thermometers
What if I wish to register now as a manufacturer, supplier or customer?

Those wishing to register a profile will be able to do so immediately.  During this early access ‘beta-phase’ it may take some time for manufacturer and supplier profiles to be approved and populated. We do encourage customers to post a need as early as possible to allow for a quick response from manufacturers and suppliers as they join the platform.

Who should create a profile?

Any Australian business that is looking to:

  • Manufacture or supply protective, medical or critical care equipment
  • Source items for use in medical and/or industrial contexts within Australia.

Any business that fits the above criteria, with an Australian ABN or ACN, is eligible to register to use the platform.

What do I need to create a profile?

In order to register and use the platform, entities will need to provide the following information:

  • Company Name
  • ABN/ACN
  • Address
  • Contact Details
  • Website

Users will have the option to provide additional information about their organisation.

How much does it cost to participate?

The Register is free of charge.

Do I need to re-register if I had previously submitted information to the COVID-19 Manufacturer Response Register?

If you have already provided information to the COVID-19 Manufacturer Response Register, then your details will be automatically transferred to create a new profile. You will have the opportunity to revise your entry and fill out any additional requirements before it is live on the platform.

If you have opted out of the transfer to the new platform, then you do not need to do anything. Your data will not be migrated and so will not appear on the new platform. If you have not already opted out and wish to do so, please email [email protected].

Will my contact information be shared?

Your contact information will only be disclosed to other users of the platform after both entities have explicitly expressed a desire to connect.

How will I be connected with other businesses?

Registered manufacturers, suppliers and buyers will be able to connect through the platform. Once a business has requested a connection with another business through the platform, a notification will be sent, requesting an invitation to connect.

Only after both entities have explicitly expressed an interest to connect, will they be able to share contact details to continue the conversation outside of the platform.

How long will the platform operate?

This platform is temporary and will only operate as long as the COVID-19 situation and increased demand for protective, medical or critical care equipment exists. You may be contacted as part of the evaluation process.

What are the export restrictions of essential goods?
  • On 1 April the Minister for Home Affairs announced that Australia had implemented amendments to the Customs (Prohibited Exports) Regulations 1958 to stop exploitative exports of essential goods
  • The Minister for Health made a determination under the Biosecurity Act 2015 to enable the Australian Border Force to require that goods already in their custody be surrendered for provision to the National Medical Stockpile, or destruction if the goods are defective
  • These do not apply to exports by legitimate manufacturers, businesses or humanitarian organisations and do not intend to prevent trade flows.
  • Additional information on the Australian import and export of PPE during COVID-19 is here: https://covid19.homeaffairs.gov.au/imports-and-exports and www.abf.gov.au/importing-exporting-and-manufacturing/prohibited-goods/categories/covid-exports

For those manufacturing or supplying critical, medical and protective products

I wish to assist with the response to COVID-19 and have the ability to manufacture components or finished products. Is the COVID-19 Manufacturing Response Register the right platform for me?

The COVID-19 Manufacturing Response Register is designed to help connect businesses that can manufacture components or equipment in response to the pandemic with those that require it. If you are new to manufacturing any of these items, but have successfully prototyped equipment or have capability in these areas, then you can create a listing under ‘I can provide equipment or components’.

If you are new to manufacturing protective, medical or critical care equipment, but are unable to complete every part of the manufacturing process, then you can create a listing under ‘I have materials or capabilities to support’ or ‘I need assistance with components’ to start connecting with other manufacturers.

I can manufacture some, but not all components. Can I use this service to source what I need?

Yes. The platform allows manufacturers looking to pivot their businesses to list their manufacturing capabilities on the platform. By responding to listings, manufacturers with complementary sets of skills can connect to fill gaps in their supply chains.

It should be noted that the platform is not intended to provide guidance or instructions on the manufacture of protective, medical or critical care equipment. You should seek advice from the relevant standards bearer or certification authority before you commence any works.

How do I list my capabilities or register a request for assistance?

When you register as a supplier, you will be prompted to create listings in one of three ways:

  • I can provide products
  • I need assistance to make products
  • I have materials or capabilities to support manufacturing of protective, medical or critical care equipment

Once you have selected the option that best describes your capabilities, you will be prompted to answer a series of questions to generate your listing.

Please note that you will need to create a separate listing for separate capabilities or requests for assistance.

Which standards do I have to meet?

A large number of items required in the response to COVID-19 require approval or adherence to standards set by the Australian Therapeutic Goods Administration (TGA). Entities will need to liaise directly with each business to ensure the provider meets the requirements set by the TGA or relevant authority. The platform does not imply that businesses satisfy these requirements

Any users of the platform should undertake their own due diligence to ensure products meet their requirements. Any business purchasing PPE should ensure products meet the relevant standards and requirements of their industry, as well as the guidance of health and work safety authorities, before purchase.

For those sourcing critical, medical and protective products

How do I list what I need?

Once you have registered on the platform, you will be able to create a listing by selecting ‘I want to source.’ You will be guided through a series of questions to create your listing. You will need to create separate listings for individual items as different entities may individually supply the component or equipment.

What happens when I find a supplier?

Once an entity has connected with a manufacturer or supplier, the requester will need to outline their needs in more detail and follow businesses’ standard procurement procedures to secure the supply of the relevant product or component.

Please pay careful attention to ensure that the supplier meets all the necessary standards and requirements for the item or product being procured. AMGC and the Australian Government are not involved in the negotiation process and do not take any responsibility for any arrangements facilitated via the platform.

Neither AMGC nor the Commonwealth accepts any responsibility or liability for any damage, loss, or expense incurred by you or anyone else that arises out of reliance on any content on the platform. The presence of users and content on the platform should not be taken to be an endorsement or recommendation of the users or content by AMGC or the Commonwealth. You should make your own independent inquiries and obtain your own independent professional advice prior to relying on, or making any decisions in relation to, any content on the platform. You must undertake your own due diligence prior to entering into any agreement or contract with another user of the platform.

Who is supplying via this platform?

A range of businesses can register on the platform. These businesses include importers, suppliers of international products, Australian manufacturers of goods, Australian manufacturing businesses that have pivoted to manufacture products locally, and industry consortia made up of several businesses that are working together to produce protective, medical and critical care equipment.

Neither AMGC nor the Commonwealth accepts any responsibility or liability for any damage, loss, or expense incurred by you or anyone else that arises out of reliance on any content on the platform. The presence of users and content on the platform should not be taken to be an endorsement or recommendation of the users or content by AMGC or the Commonwealth. You should make your own independent inquiries and obtain your own independent professional advice prior to relying on, or making any decisions in relation to, any content on the platform. You must undertake your own due diligence prior to entering into any agreement or contract with another user of the platform.

How do I arrange to purchase products or supplies via the platform?

Once a connection has been made, it is up to the two parties to agree and arrange payment and supply details as per normal business practices.

When will my items be delivered?

Entities will need to negotiate delivery times between each other and enter into standard terms and contracts if required. AMGC and the Australian Government are not responsible for any changes or delays in the delivery of goods or services procured via the platform.

What if my order is not fulfilled, or it is not what I ordered?

This platform has been devised to link businesses. Should issues arise with an order, the supplier, or the final products, standard business practices and policies should be followed. Should an entity need to escalate an issue, there are formal complaint, arbitration, and business support services to call upon.

Who do I contact if I am having difficulty with the platform?
For any support enquiries, please contact the Advanced Manufacturing Growth Centre via [email protected].

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